— VIS A VIS requires a deposit of 50% or 100% of the invoice amount for all production orders, depending on the specific nature of the order and prior to the start of production.

— The deposit or full payment of the invoice will not be refunded once the order has been confirmed and production has begun.

— All orders must be paid in full before delivery.

— Delivery times are estimates only and VIS A VIS will endeavour to meet them, but cannot be held responsible for any partial or total delay in the delivery of the order.

— An order cannot be returned or refunded, as VIS A VIS ensures quality control and each product is inspected before delivery.

— Shipping costs are not included, unless otherwise stated on the invoice.

— Products remain the property of VIS A VIS until full payment of the invoice.

— The present contract may only be contested under French law, and in the event of a dispute, the beneficiary of the invoice is obliged to submit his grievances exclusively to the French courts.